Role Overview
Handle customer enquiries by phone and chat for an e-commerce platform. Native-level Spanish required.
E-CommerceSpanish C1Order SupportCustomer Care
Key Responsibilities
- Respond to customer inquiries via chat, email, and phone for a global e-commerce retail brand
- Resolve delivery disputes, returns, and payment questions
- Work collaboratively with logistics partners in Spain and Latin America
Requirements & Qualifications
- Native or near-native Spanish fluency (B2+/C1)
- Strong typing and written communication skills
- Quiet home office setup suitable for remote customer calls
Compensation & Benefits
- 26,000 – 35,000 EGP net salary + monthly KPI bonuses
- Permanent remote work from anywhere in Egypt
- Private medical coverage and paid leaves
Transportation
Medical Insurance
Laptop Provided
How Hiring Works at Talk Scout
01
Choose Role & Quick Apply
Apply in 2 minutes with zero friction. No CV or cover letter is needed to get started.
02
10-Min Language Voice Check
A friendly, conversational phone or WhatsApp call with our recruiter to verify your spoken CEFR level.
03
Direct Interview & Offer
Interview directly with hiring managers at Egypt's premier BPO campuses and sign your contract.