Role Overview
Give technical help to French-speaking customers on a software product. Tech background preferred.
Tech SupportFrench B2/C1TroubleshootingSaaS
Key Responsibilities
- Provide technical support to French-speaking users for enterprise software and hardware
- Troubleshoot network, account access, and billing queries
- Maintain comprehensive case documentation in ticketing software
Requirements & Qualifications
- Fluent spoken and written French (B2 or C1 level)
- Logical problem-solving and diagnostic mindset
- Ability to work from Maadi office on hybrid schedule
Compensation & Benefits
- 26,000 – 34,000 EGP net monthly salary + technical certification incentives
- Door-to-door transportation provided for late shifts
- Comprehensive health and life insurance package
Transportation
Medical Insurance
Performance Bonus
How Hiring Works at Talk Scout
01
Choose Role & Quick Apply
Apply in 2 minutes with zero friction. No CV or cover letter is needed to get started.
02
10-Min Language Voice Check
A friendly, conversational phone or WhatsApp call with our recruiter to verify your spoken CEFR level.
03
Direct Interview & Offer
Interview directly with hiring managers at Egypt's premier BPO campuses and sign your contract.